Privacy Policy

(Covers jessicaricecoaching.com, iconiqhq.com, app.iconiqhq.com, powerhouserefinery.com, powerhousesessions.com, podcast.powerhousesessions.com, powerhousepresencemasterclass.com, Mighty Networks communities, and related digital properties.)

Effective date: September 15, 2025
Entity: Jessica Rice Coaching, a division of Rowan & Hazel, LLC (“we,” “us,” “our”)
Contact: [email protected]
Mailing Address: 19525 Vierra Canyon Road, Salinas, CA 93907

We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains what we collect, how we use it, who we share it with, and the choices you have regarding your data.

1. Information We Collect

1.1 Information You Provide

When you interact with our sites or services, you may provide:

  • Name and contact details

  • Email address

  • Phone number (including SMS opt-ins)

  • Billing information (processed via Stripe or PayPal)

  • Profile details (Mighty Networks, ICONIQ HQ)

  • Posts, comments, messages, or uploaded content

  • Form submissions (e.g., Concierge, Parade, onboarding)

  • Scheduling and booking details

  • Support requests

1.2 Information Collected Automatically

We may collect:

  • Device and browser information

  • Pages viewed, time on site, click data

  • Cookies, pixels, SDKs, and session identifiers

  • Approximate location

  • Referral source (e.g., link clicked, ad)

1.3 Information From Third Parties

We receive information from:

  • Payment processors (Stripe, PayPal)

  • Community and CRM platforms (Mighty Networks, HighLevel/GHL)

  • Scheduling tools (Calendly)

  • Audio hosting (Hello Audio)

  • Analytics and advertising platforms

  • Email and document platforms (Google/Microsoft)

We do not purchase data from brokers.

2. How We Use Information

We use information to:

  • Provide, personalize, and improve our sites and services

  • Manage memberships, programs, and client accounts

  • Process payments

  • Deliver transactional communications (onboarding, event links, receipts)

  • Deliver marketing communications (with opt-out)

  • Moderate community activity and uphold standards

  • Analyze usage, performance, and engagement

  • Develop new features, content, and offerings

  • Protect our rights, comply with legal obligations, and ensure security

Legal bases (EEA/UK): contract, legitimate interests, consent (marketing/cookies), and legal obligation.

3. How We Share Information

We may share information with:

3.1 Service Providers and Processors


Including:

  • Mighty Networks (community hosting)

  • HighLevel/GHL (CRM, checkout, communication)

  • Stripe/PayPal (payments)

  • Hello Audio (private podcast delivery)

  • Zoom (events)

  • Calendly (scheduling)

  • Google/Microsoft (email, files)

  • Cloud hosting, analytics, customer support tools

These providers process data on our behalf.

3.2 Powerhouse Partners (Only With Your Consent)


We introduce you to external providers only when you request or consent to an introduction.

3.3 Legal, Safety, and Compliance


We may disclose information if required by law or necessary to protect rights, security, or integrity.

3.4 No Selling of Data


We do not sell personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Site functionality and login

  • Checkout and payment

  • Analytics and performance

  • (Optional) advertising and retargeting

Browser-level cookie controls are available.

EEA/UK visitors may receive a cookie banner where legally required.

5. Data Retention

We retain information:

  • While you maintain an account

  • As needed for operations, legal obligations, tax/audit requirements

  • As needed to maintain accurate consent logs

  • Minimal records (invoices, transaction history, opt-in/opt-out logs) may be stored even after account closure

6. Security

We use industry-standard technical and organizational measures.
No system is 100% secure; please protect your password and access credentials.

7. Your Rights

7.1 United States (including California)


You may have rights to:

  • Access your information

  • Delete your information

  • Correct inaccurate information

  • Opt out of marketing communications

  • California residents may also request:

    • Access/know

    • Correction

    • Deletion

    • Limit use of sensitive information

    • Opt out of “sale” or “sharing” (we do not sell)

7.2 EEA/UK


Rights include:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Portability

  • Objection

  • Withdraw consent

To exercise rights, email [email protected]. We may verify your identity before processing a request.

8. Children’s Privacy

Our services are intended for adults.
We do not knowingly collect information from children under 16 (or lower where allowed).
If you believe we have, please contact us for deletion.

9. International Data Transfers

Your information may be processed in the United States or other jurisdictions.
For EEA/UK transfers, our processors use approved safeguards (e.g., Standard Contractual Clauses).

10. Third-Party Links

Our properties may contain links to external websites or services.
We are not responsible for the privacy practices of third-party sites.

11. SMS Privacy Disclosure

When you provide your phone number or text one of our opt-in keywords, we collect your number for the purpose of sending SMS updates, reminders, onboarding information, and support messages related to Jessica Rice Coaching programs and services.

We do not sell or share phone numbers with third parties for marketing.

You may opt out of SMS communications at any time by replying STOP.
You may request correction or deletion of your information by emailing [email protected].

All SMS opt-ins require explicit consent.
Message frequency varies.
Message & data rates may apply.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
We will update the Effective Date above and notify you of material changes.

13. Contact Us

For questions, privacy requests, or concerns:
Email: [email protected]
Mailing: 19525 Vierra Canyon Road, Salinas, CA 93907

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Copyright 2025. Jessica Rice Coaching. Jessica Rice Coaching (Rowan and Hazel LLC.) All Rights Reserved.

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